Dignity and Inclusion Network
This easy guide talks about how we work to make sure that people are treated with dignity and respect
Optalis wants to make sure that the people we work with are treated with dignity and respect at all times.
We want to make sure that everyone has the same chances to use our services.
Dignity Champions help our teams and services provide dignity in care and celebrate the diversity of everyone we work with.
A Dignity Champion is someone who believes that being treated with dignity and equality is a basic human right, not an optional extra.
Our Dignity Champions help us to:
- Talk about dignity, equality and respect
- Look for ways to improve the way we work
- Learn from each other
- Celebrate each other
We have over 30 Dignity Champions working in our services, so far.
The Champions meet at the Dignity and Inclusion Network.
The Network is a place the Champions can support each other, share ideas and make plans.
Optalis has agreed to follow the Ten Dignity Dos:
1. Have a zero-tolerance of all forms of abuse
2. Support people with the same respect you would want for yourself or a member of your family
3. Treat each person as an individual by offering a personalised service
4. Enable people to maintain the maximum possible level of independence, choice and control
5. Listen and support people to express their needs and wants
6. Respect people's right to privacy
7. Ensure people feel able to complain without fear of retribution
8. Engage with family members and carers as care partners
9. Assist people to maintain confidence and positive self-esteem
10. Act to alleviate people's loneliness and isolation
