Easy Read
Easy Read Guides, using simple words and pictures.
How we use and store your information
An easy guide to looking after your personal information
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Making a Complaint
An easy guide on how to tell us you are not happy about your care and support
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Good Care and Support
If you are happy with something a staff member has done you can send in a compliment.
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Accessible Information Standard
Getting information that you can understand from health and social care services
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Dignity and Inclusion Network
Optalis is committed to ensuring people who receive our care and support are treated with dignity and respect at all times.
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Supported Employment
We can support you to look for a job, volunteering, work experience or a training course. This easy read customer guide explains how we support you.
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