How We Work

Our job is to deliver safe, innovative services. Inspired by our customers and founded on our values of fulfilling the potential of every customer, colleagues and community we work with.

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Our Vision

To fulfil the potential of every customer, colleague and community we work with.

Our Mission

To be a resilient, efficient and growing Social Care Company capable of delivering high quality, innovative services to more customers, delivered by passionate and skilled staff.

Care is at our core

We are one of Berkshire's most experienced social care providers with over 700 employees, we are committed to providing you with the best support.

As a leading social care provider, we can help you find the right care and support you need to maintain or rebuild your independence, gain new skills, find companionship, enjoy meaningful activities or seek employment so that you can enjoy a fulfilling life.

Our core values provide the basic framework for our colleagues to deliver outstanding service to our customers and ensure that they are at the heart of everything we do.

At Optalis we put our customers centre stage

Every service puts the focus on your wellbeing, whether it’s supporting you in your own home, to access the community or in a registered care home, we provide person-centred support that is flexible, reliable and consistent. We ensure the quality of the care and support we provide is always our priority.