A problem shared – Finding support to improve and innovate with our new Peripatetic Team

Optalis launch a new peripatetic service to support local providers to deliver safe and effective care.

We caught up with Helen Woodland, Director of Provider Services and Manuel Vieira, Peripatetic Manager about their vision for the service.

With the focus on social care reform now in the spotlight more than ever before, the team and their ambition will be critical to shaping and improving services. The frequent narrative about the need to reinvent the traditional social care services model over the past few years appears to be taking a positive turn, with commissioners and Optalis working together, with customers, to make meaningful changes to the shape of future care in delivering innovative long-term services.

Helen describes the decision and driving motivator behind setting up the service: “We have a huge opportunity in ahead of us, and one of the ways to land it, is with the peripatetic team.”

The team will work on specifically focused projects; setting up new services, supporting services and improving services. The peripatetic team will remain in the service while the required changes are implemented and effectively handed over to the service team to ensure long term stability.

While the team is available to go wherever its help is most needed, the initial focus will be in developing and innovating new services with support from the local authority to deliver creative ways to transform social care for the future.

Manuel goes on to explain “We will be leading the way in establishing standards of good quality care. Our ambition is to become and then remain the provider of choice, both for our commissioners and the people we support”.

This is the beginning of an exciting journey for the care provision in the borough and Optalis. The team expect to bring positive changes to the care and support for our customers with enabling strategies in supporting our customers to live as independently as possible. “We have proved in our existing services the ability to deliver sustainable good quality care with significant quality of live improvements enabling our customers to improve their quality of life. We have a reputation for quality care which are proud of and will continue to build.”